Service - Forum

Protect Indonesia’s Future from Counterfeit Products

Customers who unknowingly buy fake products often feel disappointed and powerless. They feel betrayed, stuck with items that don’t meet their expectations. Worries about quality, safety, and authenticity fill their minds. Shieldtag provides a solution that gives customers the confidence and control they need, creating a world where counterfeit products are no longer a threat.

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Shieldtag’s Counterfeit Product Reporting Forum Key Features

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Countereit Products Report

This forum provides a platform where customers can report counterfeit products they’ve encountered. They can share their experiences, provide details, and express their concerns about fake products.

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Verification & Product Replacement

Through these forums, reported counterfeit products can be verified for authenticity. If a counterfeit product is proven, Shieldtag can help customers to replace it with a genuine product, providing fairness and satisfaction for customers affected by the counterfeit product.

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Track Counterfeit Sellers

Customers can also report and track stores that sell fake products. This helps Shieldtag and authorities take the necessary action against counterfeit sellers.

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Shieldtag Forum Feature

With this counterfeit product reporting forum, Shieldtag provides a safe and transparent platform for customers to report and fight against fake products. This helps protect product authenticity and keeps consumers safe from the harmful effects of counterfeits.

Join Shieldtag Forum Now!

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Report & Reward

With this counterfeit product reporting forum, Shieldtag provides a safe and transparent platform for customers to report and combat fake products. This helps ensure product authenticity and protects consumers from the negative impact of counterfeit goods. Below are the terms and conditions:

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Eligibility & Purchase Period

The reported product must have been purchased within the last 60 days from the date of submission.

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How to Participate

  1. Download the Shieldtag app.

  2. Upload a clear photo of the product in the

  3. Shieldtag app forum, ensuring the packaging is visible.

  4. Include the brand name, a comment/review, and the name of the store where you purchased the product.

  5. Attach a purchase receipt (digital or physical) to join the Report & Reward campaign.

Download Shieldtag on Playstore or Appstore now!

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Rewards & Participant Selection

  1. Eligible participants will receive Rp40,000 per valid submission.

  2. Each participant can submit up to 5 reports using different products, with a maximum total reward of Rp200,000.

  3. Rewards will be distributed twice a month, based on the verification date by the Shieldtag team.

  4. If a participant fails to respond to Shieldtag’s message within two weeks after receiving a notification, the reward will be forfeited.

Notes:

  • Verification between the 1st – 15th → Reward sent on the 18th – 20th.

  • Verification between the 16th – 31st → Reward sent on the 3rd – 5th of the following month.

This campaign will take place from March 1 to May 31, 2025.

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